The results of the stress syndrome among IT call center’s operators (n=138) are discussed. We assume that there is a specifi c of occupational stress between the workers. “Integral diagnosis and correction of occupational stress technique” (A.B. Leonova) was used to evaluation the stress syndrome. The fi ndings have demonstrated that monotony presents the main state of operators as the response to routine work. The stress syndrome among operators has been differentiated (professional and organizational stressors - symptoms of acute and chronic stress - nonproductive coping behavior). Personal importance of work is the specifi c feature of operators’ stress. The ‘risk’ group of staff has been described in the article.